Patient Service Associate

    • Contract
  • Cape May NJ (Remote)
  • 20-$22

Patient Services Associate (PSA)

We’re actively seeking a Patient Service Associate for an ongoing contract role with our Healthcare Client. This is a high volume patient facing role where COVID and Flu vaccinations are required.

Please review the job responsibilities and requirements below and respond if interested and qualified.

Responsibilities:

  • Assists the practice in maintaining a patient/customer focus
  • Supports the delivery of high quality care and assists in meeting or exceeding patient satisfaction and operational targets
  • Conduct arrival and/or departure activities of patients in the practice
  • Manage and handle patient calls and inquiries (high volume)
  • Coordinate patient appointments, update patient insurance/billing information, and performing point of service activities
  • The PSA may function in a physician practice or a call center environment
    • Rotation between PSA functions and/or departments may be required

Requirements

  • 2+ years of Medical office experience or 4+ years of customer service experience
  • Excellent communication skills and ability to work in a fast-paced environment
  • High school graduate or GED required
  • COVID and Flu Vaccinations required

To apply for this job email your details to steve.whirlow@infiniasearch.com