Contract to hire. Starts remote.
Will have to go into office once onsite work starts.
Must be able to start 9/28, 6 weeks of training . Training schedule is Monday-Friday 8:30am-5pm
After training, you MUST be able to work BOTH :
Mon,Thurs, Fri 7am -6pm AND Saturday 7am-3pm
Taking requests from the phone center and processing requests in the system. Some phones, but mainly computer work.
Financial Processing Associate
Processes client transaction requests and reviews transactions for accuracy, completeness, and adherence to all internal and external regulations.
Develops a working knowledge of processing systems, group policies and procedures.
Communicates with clients through outbound calls and written correspondence to clarify incomplete or invalid paperwork.
Maintains department standards for quality, efficiency, and adherence.
Works collaboratively with peers and management in a strong team environment.
Meets with Manager to discuss performance, business trends and issues impacting the Processing team.
Participates in special projects and performs other duties as assigned.
Undergraduate degree or related experience
Business related education and/or experience
Strong client focus and ability to develop relationships with internal and external clients.
Comfortable working in high volume situations with time constraints.
Strong problem resolution and time management skills.
Proficient in Microsoft Office and Windows operating systems
Typical work week is 37.50 hours, however, during peak tax season (December to April) the work week is 40 hours and may move to a compressed schedule.
100% attendance is required during 6 week training period
To apply for this job email your details to firstname.lastname@example.org