Patient Services Representative

    • Contract
  • Wilmington, DE
  • 16-18

Hours: 8-4:30

Principal duties and responsibilities:

• Responds accurately to a high volume of inbound calls

• Responds to all incoming calls and schedules appointments according to guidelines

• Documentation of call is detailed and accurate • Demonstrates good judgement of advancing urgent calls

• Enter patient demographics

• Ability to multi-task with typing and talking simultaneously

• Interacts with patients, physicians, and staff to provide accurate communication


Education and experience requirements: High School graduate Prior call center, customer service and medical office related experience preferred. Computer and key boarding skill required

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