Money Movement Processor

    • Contract
  • Malvern, PA

At least a six month contract with potential for extension

Title: Money Movement Processor

To process and report Money Movement transactions (Incoming/Outgoing Wires, CWR, Direct Deposit,etc.) through various vendor and internal systems.

Duties and Responsibilities:
Receives, reviews, researches, and processes Money Movement transactions, for Transfer Agents (TA) and Broker Dealers (BD) utilizing client systems. Reviews transactions for accuracy, completeness and adherence to all internal and external regulations. Ensures timely completion of all client requests with minimal rework required.
Participates in the production of several control and end of day reports on a daily basis.
Demonstrates and maintains a comprehensive knowledge of client policies and procedures. Maintains departmental standards for quality and productivity.
Demonstrates active engagement in improving the client experience through participating in feedback sessions and process improvement discussions. Supports Unmatchable Excellence and actively participates on process improvement projects. Identifies improvement opportunities and works with management to implement solutions.
Sustains and creates effective work relationships by handling peer and management interactions in a professional and cooperative manner. Informs Team Leader of appropriate issues impacting the team and business. Builds productive working relationships across the organization with a focus on exceeding client expectations. Identifies ways to make processes easier for external and internal clients. Minimizes client effort while mitigating risk.
Demonstrates ‘best practices’ as an expert resource for the team and department by maintaining a comprehensive knowledge of all primary and secondary departmental processing functions and processing systems as well as our vendor websites.
Performs Same Day Quality Audit (SDQA) functions and provides feedback on quality trends and educational opportunities to the Team Leader. Provides guidance when necessary to ensure concepts and procedures are understood by less tenured associates.
Demonstrates logical, systematic approach to problem solving, focusing on client expectations, risk and improving effectiveness and efficiency of operations. Leverages resources to independently meet challenges and provide viable alternative solutions as needed.

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